Privacy Policy

1. Introduction

Welcome to TalentsTrack ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our skills-assessment and talent-intelligence platform.

By accessing or using TalentsTrack, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you voluntarily provide to us when you:

• Register for an account
• Complete skills assessments
• Create or update your profile
• Contact us for support
• Subscribe to our newsletter or communications

This information may include:

• Name and contact information (email address, phone number)
• Professional information (work experience, education, skills)
• Assessment results and performance data
• Profile information and preferences
• Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you access our platform, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Cookies and similar tracking technologies
• Log data and analytics information

2.3 Assessment Data

We collect and analyze data from your skills assessments to:

• Calculate your Talent Score
• Generate personalized learning paths
• Provide skill recommendations
• Match you with relevant opportunities
• Improve our assessment algorithms

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, operate, and maintain our platform and services
• Assessment Processing: To evaluate your skills and generate your Talent Score
• Personalization: To customize your experience and provide tailored recommendations
• Communication: To send you updates, notifications, and marketing communications (with your consent)
• Matching: To connect you with relevant job opportunities and employers (if you opt-in)
• Improvement: To analyze usage patterns and improve our services
• Security: To detect, prevent, and address technical issues and fraudulent activity
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

4.1 With Your Consent

We may share your profile information and Talent Score with employers and recruiters when you:

• Explicitly opt-in to be visible to employers
• Apply for specific job opportunities
• Grant permission to share your profile

4.2 Service Providers

We may share information with third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Analytics and performance monitoring
• Email communications
• Customer support

4.3 Aggregated Data

We may share aggregated, anonymized data that cannot identify you individually for research, analytics, and industry insights.

4.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

4.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Employee training on data protection
• Secure data centers and infrastructure

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

6.1 Access and Update

You can access and update your personal information through your account settings.

6.2 Data Portability

You have the right to request a copy of your data in a structured, machine-readable format.

6.3 Deletion

You can request deletion of your account and personal information. Some information may be retained for legal or legitimate business purposes.

6.4 Marketing Communications

You can opt-out of marketing emails by clicking the "unsubscribe" link or adjusting your communication preferences.

6.5 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

6.6 Profile Visibility

You can control who can view your profile and Talent Score through your privacy settings.

7. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information after account deletion for legal compliance, dispute resolution, and legitimate business purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

TalentsTrack is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on our platform and updating the "Last Updated" date. Your continued use of TalentsTrack after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

• Email: info@talentstrack.ca
• Website: www.talentstrack.ca

13. Additional Rights (For EU/UK Residents)

If you are located in the European Union or United Kingdom, you have additional rights under GDPR, including:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

14. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information we collect, use, and disclose
• Right to request deletion of your personal information
• Right to opt-out of the sale of your personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at info@talentstrack.ca