1. Acceptance of Terms
Welcome to TalentsTrack. These Terms and Conditions ("Terms") govern your access to and use of the TalentsTrack platform, website, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not access or use our Services. We reserve the right to modify these Terms at any time, and your continued use of the Services constitutes acceptance of any changes.
2. Description of Services
TalentsTrack is a skills-first talent intelligence platform that provides:
- Skills assessment tools and evaluations
- Talent Score calculations based on your skills and performance
- Personalized learning paths and skill development recommendations
- Job matching and career opportunity connections
- Profile creation and management tools
- Analytics and insights for individuals and employers
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without notice.
3. User Accounts
3.1 Account Registration
To access certain features, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
3.2 Eligibility
You must be at least 16 years old to use TalentsTrack. By using our Services, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for:
- Violation of these Terms
- Fraudulent or illegal activity
- Abuse or misuse of the platform
- Inactivity for an extended period
- Any reason at our sole discretion
4. User Conduct and Responsibilities
You agree to use TalentsTrack only for lawful purposes. You must not:
- Provide false, misleading, or inaccurate information
- Impersonate any person or entity
- Cheat, manipulate, or attempt to gain unfair advantage in assessments
- Use automated tools, bots, or scripts to access the Services
- Interfere with or disrupt the platform's operation
- Attempt to gain unauthorized access to any systems or data
- Harvest or collect information about other users
- Upload malicious code, viruses, or harmful content
- Violate any applicable laws or regulations
- Harass, threaten, or discriminate against other users
- Use the Services for spam or unsolicited commercial purposes
5. Skills Assessments and Talent Score
5.1 Assessment Integrity
All assessments must be completed honestly and independently. Any attempt to cheat, use unauthorized assistance, or manipulate results will result in immediate account termination and may affect your ability to use our Services in the future.
5.2 Talent Score Accuracy
Your Talent Score is calculated based on your assessment performance, skills data, and our proprietary algorithms. While we strive for accuracy:
- The Talent Score is an estimate and not a guarantee of your abilities
- Scores may vary based on assessment conditions and algorithm updates
- We do not guarantee specific outcomes or job placements based on your score
5.3 Retaking Assessments
You may retake certain assessments subject to our retake policies and waiting periods. Excessive retakes or suspicious patterns may result in account review or restrictions.
6. Intellectual Property Rights
6.1 Our Property
All content, features, and functionality of TalentsTrack, including but not limited to:
- Text, graphics, logos, images, and software
- Assessment questions and evaluation methods
- Algorithms and scoring systems
- Design, interface, and user experience
- Trademarks and brand elements
are owned by TalentsTrack or our licensors and are protected by copyright, trademark, and other intellectual property laws.
6.2 Your Content
You retain ownership of content you submit to TalentsTrack (profile information, responses, etc.). By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to:
- Use, store, and process your content to provide our Services
- Create anonymized, aggregated data for research and analytics
- Display your profile to employers (with your consent)
- Improve our algorithms and assessment methods
6.3 Restrictions
You may not:
- Copy, reproduce, or distribute our assessment content
- Reverse engineer or attempt to extract our algorithms
- Create derivative works based on our Services
- Remove or modify any proprietary notices
- Use our trademarks without permission
7. Payment and Subscriptions
7.1 Pricing
Certain features or services may require payment. All prices are displayed in the applicable currency and are subject to change with notice.
7.2 Payment Terms
- Payment is processed through secure third-party payment processors
- You authorize us to charge your payment method for applicable fees
- All fees are non-refundable except as required by law
- Failed payments may result in service suspension
7.3 Subscriptions
For subscription-based services:
- Subscriptions automatically renew unless cancelled
- You can cancel at any time through your account settings
- Cancellation takes effect at the end of the current billing period
- No refunds for partial subscription periods
8. Employer Services
8.1 For Employers
Employers using TalentsTrack must:
- Comply with applicable employment and anti-discrimination laws
- Use candidate information only for legitimate hiring purposes
- Respect candidate privacy and data protection rights
- Provide accurate job postings and company information
- Not use the platform for spam or fraudulent recruiting
8.2 Job Matching
We provide job matching services based on skills and preferences. However:
- We do not guarantee job placements or interviews
- We are not responsible for employer decisions or hiring outcomes
- You are responsible for your own job search and career decisions
9. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using TalentsTrack, you consent to:
- Collection and processing of your personal data
- Use of cookies and tracking technologies
- Sharing of your profile with employers (if you opt-in)
- Creation of anonymized, aggregated data for analytics
10. Third-Party Services and Links
TalentsTrack may integrate with or link to third-party services, websites, or content. We are not responsible for:
- The availability, accuracy, or content of third-party services
- Privacy practices of external websites
- Products, services, or actions of third parties
Your use of third-party services is subject to their terms and policies.
11. Disclaimers and Limitations of Liability
11.1 Disclaimer of Warranties
TalentsTrack is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Accuracy, reliability, or completeness of content
- Uninterrupted or error-free operation
- Security of data transmission
- Specific outcomes, job placements, or career success
11.2 Limitation of Liability
To the maximum extent permitted by law, TalentsTrack and its affiliates, officers, employees, and partners shall not be liable for:
- Any indirect, incidental, consequential, or punitive damages
- Loss of profits, data, or business opportunities
- Damages resulting from unauthorized access or data breaches
- Errors, mistakes, or inaccuracies in content
- Personal injury or property damage from use of our Services
- Actions or omissions of third parties
Our total liability shall not exceed the amount you paid to TalentsTrack in the 12 months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless TalentsTrack and its affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:
- Your use of the Services
- Violation of these Terms
- Infringement of third-party rights
- Your content or conduct on the platform
- Any false or misleading information you provide
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of Canada and the province where TalentsTrack operates, without regard to conflict of law provisions.
13.2 Arbitration
Any disputes arising from these Terms or your use of TalentsTrack shall be resolved through binding arbitration, except where prohibited by law. You waive your right to participate in class actions or class arbitrations.
13.3 Exceptions
Either party may seek injunctive relief in court for intellectual property infringement or urgent matters requiring immediate action.
14. General Provisions
14.1 Modifications
We may modify these Terms at any time. Material changes will be notified through email or platform notifications. Your continued use after changes constitutes acceptance.
14.2 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and TalentsTrack regarding the Services.
14.3 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
14.4 Waiver
Our failure to enforce any right or provision does not constitute a waiver of that right or provision.
14.5 Assignment
You may not assign or transfer these Terms without our consent. We may assign our rights and obligations without restriction.
14.6 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control.
15. Contact Information
If you have questions about these Terms, please contact us:
16. Acknowledgment
By using TalentsTrack, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Thank you for choosing TalentsTrack. We're excited to be part of your skills development and career journey!
